These Terms and Conditions govern the relationship between you as a player and the platform 138. Please read carefully before registering or using any of our services.
Key Things You Need to Know
A summary of six key aspects of the 138 platform terms and conditions
Only individuals aged 18 years old and above who are eligible to register and use the platform 138. Each account must be registered under the actual name of its owner and may not be shared with any other party.
All financial transactions are processed through approved payment methods. Withdrawals are processed within the stipulated timeframe upon successful completion of KYC identity verification.
All bonuses are subject to the stated wagering requirements. We reserve the right to void bonuses if abuse or a breach of the stipulated conditions is detected.
You are solely responsible for maintaining the confidentiality of your account password. Any activity that occurs within your account is deemed to have been carried out by you.
The use of automated software, cheating, money laundering, and any form of fraud is strictly prohibited. Violations may result in account suspension and balance forfeiture.
Platform 138 reserves the right to amend these terms and conditions at any time. Continued use of the platform following any amendment constitutes your acceptance of the updated terms.
Important: By registering or using the platform 138, you confirm that you have read, understood, and agreed to be bound by all the terms and conditions stated below. If you do not agree, please do not use this platform.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and the platform 138 ("We", "Platform", or "138"). These Terms govern your access to and use of the website, services, games, and all content available under the brand 138.
By performing any of the following actions, you are deemed to have read, understood, and fully agreed to these Terms:
These Terms should be read together with Privacy Policy and Responsible Gambling Policy ours, each of which forms part of the overall agreement between you and 138.
To use the platform 138, you must meet all of the following eligibility requirements:
You must be at least 18 years old on the date of registration. The platform 138 does not permit use by minors under any circumstances. We conduct strict age verification checks and reserve the right to request proof of age at any time.
Strong Warning: Any attempt by a minor to register or use the platform is a serious violation. The account will be closed immediately and all funds will be forfeited without refund.
Each individual is only permitted to have one account only on the platform 138. Multiple account ownership by the same individual is strictly prohibited and may result in all associated accounts being terminated and balances forfeited.
Platform 138 is for your personal use only. Accounts may not be transferred, sold, or used by any other person. You may not play on behalf of others or receive commission from another party's wagering activity through your account.
You are solely responsible for ensuring that your use of our services is lawful under the regulations of your location. 138 is not responsible should you access the platform from a region where online betting is prohibited.
During registration, you must provide truthful, accurate, and up-to-date information. Required details include your full name as per your identity card, date of birth, active email address, and a valid mobile number.
Any false or misleading information may result in your account being suspended and all wins voided. 138 reserves the right to request identity verification documents at any time.
Prior to your first withdrawal or when requested by our team, you will need to complete the KYC process by submitting the following documents:
The KYC process is a protective measure to ensure the security of your account and to comply with international anti-money laundering (AML) standards.
You are solely responsible for maintaining the confidentiality of your account login credentials. Please choose a strong password and do not share your login details with anyone, including 138. We will never ask for your password through any channel.
If you suspect your account has been accessed without authorization, contact our support team immediately via live chat for assistance.
Platform 138 accepts deposits via a variety of approved payment methods, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and local bank transfers. All transactions are processed in Malaysian Ringgit (MYR).
Minimum and maximum deposit limits are as stated in the Deposit/Withdrawal section of our platform. These limits may change from time to time at our discretion. As part of our commitment to responsible gaming, you may also set your own personal deposit limits through your account settings.
All deposits are processed using 256-bit SSL encryption technology to ensure the security of your financial information. 138 does not store credit or debit card details directly — all processing is handled through certified and approved payment gateways.
By making a deposit, you confirm that the funds you are adding are from a legitimate source and are not proceeds of any illegal activity. 138 complies with all applicable anti-money laundering regulations.
Deposits made by third parties will not be accepted. The payment method used for deposits must be in your own name. Violation of this condition may result in your account being suspended.
To make a withdrawal, your account must have completed and passed the KYC process. Withdrawals may only be made to the same payment method used during deposit, or to a bank account held in your own name.
Platform 138 processes withdrawal requests within the stipulated timeframe depending on the chosen payment method. Generally, withdrawals via DuitNow and FPX are processed within a short period once verification is approved by our team.
Minimum and maximum withdrawal limits are as stated in the Withdrawal section of our platform. These limits are subject to change from time to time. Large withdrawal amounts may require additional review for security purposes.
Bonus funds may only be withdrawn once the associated wagering requirements have been fully met. The specific requirements for each bonus are stated in their respective promotion terms. Please review the bonus conditions before claiming.
138 is committed to processing all valid withdrawals accurately and promptly. Our payment track record of over a decade stands as proof of this commitment.
All bonuses and promotions offered by 138 is subject to specific terms and conditions stated alongside each offer. The following general terms also apply to all bonuses unless otherwise stated:
Any attempt to exploit or abuse the bonus system is strictly prohibited. This includes opening multiple accounts to claim bonuses, using a VPN to bypass geographical restrictions, colluding with other players to manipulate bonus conditions, and any form of disingenuous wagering solely to meet wagering requirements.
If bonus abuse is found, 138 reserves the right to cancel all associated bonuses and wins, and to close the accounts involved without prior notice.
138 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. All decisions regarding bonus eligibility and payout are final at the sole discretion of 138.
All game outcomes on the platform 138 is final. The result displayed on your screen after each round or match is the official result. Should there be any discrepancy between the result on your device and our server records, our server records shall prevail.
In the event of a technical failure, connection disruption, or any system error during an active game session, 138 reserves the right to void the round in question and return the bet to the player's account. Wins obtained during a confirmed technical interruption may not be paid out if the integrity of the game is in question.
You are responsible for ensuring your internet connection is stable while playing. 138 is not liable for any losses incurred as a result of a disconnection on your end. It is recommended that you play in a stable and secure network environment.
For Sports Betting, all bets are subject to the specific rules of each sport and league. Confirmed bets cannot be cancelled except under certain circumstances such as event cancellation or format changes as stipulated in our Sports Betting rules.
The following activities are strictly prohibited on the platform 138 and may result in immediate account closure, forfeiture of balance, and legal action where necessary:
Bot and Automation Use
The use of any automated software, bots, scripts, or third-party tools to access or play on the platform is strictly prohibited.
Money Laundering
Using the platform to process or conceal proceeds from illegal activities is a serious criminal offence and will be reported to the relevant authorities.
Collusion and Fraud
Collusion between players to defraud the system, manipulate game outcomes, or gain an unfair advantage is strictly prohibited.
System Vulnerability Exploitation
Seeking, exploiting, or taking advantage of any bugs, technical vulnerabilities, or system errors on the platform is strictly prohibited.
The above list is not exhaustive. 138 reserves the right to determine whether any action violates the spirit and rules of the platform, and our decision in this matter is final.
138 reserves the right to suspend or close any account at any time, with or without notice, for the following reasons:
You may close your account at any time by contacting our customer support team. Please ensure all eligible balances have been withdrawn before closing your account. Closed accounts cannot be reopened except with specific approval from management 138.
Accounts showing no login activity for 12 consecutive months will be considered inactive. A monthly administrative fee may be charged on inactive accounts with a remaining balance. A notice will be sent to the registered email address before any deductions are made.
To the extent permitted by applicable law, 138 and any associated companies, directors, employees, partners, or agents shall not be liable for:
Our liability is capped at the total amount you have deposited within the 30 days preceding the claim, or the minimum limit required by law, whichever is higher.
The collection, use, and storage of your personal data is governed by Privacy Policy ours, each of which forms part of the overall agreement between you and 138, you agree to the data processing practices as described in that Privacy Policy.
We collect data necessary for platform operations, legal compliance, fraud prevention, and user experience improvement. Your data will not be sold to third parties for marketing purposes without your explicit consent.
For more information on how we manage your personal data, please read Privacy Policy our platform in full.
138 reserves the right to amend, update, or replace any part of these Terms at any time without prior notice. Amendments take effect immediately upon publication on our website.
It is your responsibility to review these Terms periodically. The "Updated" date at the top of this page indicates when the latest revision was made. Continued use of the platform after any amendments are published constitutes your acceptance of the updated terms.
If you disagree with any amendments, please stop using the platform and contact us to close your account and withdraw your eligible balance.
These Terms and Conditions are governed and interpreted in accordance with applicable laws. Any disputes arising from or in connection with these Terms shall first be resolved through good-faith negotiation between both parties.
If a resolution cannot be reached through negotiation within 30 days, the dispute may be referred to arbitration or an appropriate court at the discretion 138. The language used in any proceedings shall be Malay or English.
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed from these Terms and shall not affect the validity or enforceability of the remaining provisions.
For any enquiries regarding these Terms and Conditions, please contact our support team via live chat available 24/7 on the platform 138.
Platform 138 is built on transparency and trust. Register today and enjoy a safe, fair, and exciting wagering experience alongside more than 500,000 Malaysian players.
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